Knowledge Base

> Knowledgebase > TOS - Terms of Service > Viewing Article


Privacy Policy

Privacy Policy

 

Effective date: October 16, 2024

We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.

 

1. Information We Collect

We collect the following types of information to provide and improve our services:


Personal Information: When you sign up for an account, we collect information such as your name, email address, billing information, and any other information necessary for account creation and management.


Usage Data: We collect data related to your interactions with our services, such as IP addresses, browser type and version, pages visited and time spent, login times, and service usage statistics.


Payment Information: Payment processing is handled securely through third-party providers, and we do not store your credit card details on our servers.


Tracking: We may use cookies and similar tracking technologies to monitor site performance and to detect fraudulent activity.



2. How We Use Your Information


The information we collect is used for the following purposes:


Service: To provide, maintain, and improve our services, including customer support.

Billing and Payments: To process transactions and manage your account.

Security: To monitor, detect, and prevent unauthorized access or security breaches on our network.

Communication: To send you account-related notifications and service updates, including responding to inquiries. We may also send marketing communications, but you can opt out at any time.

Compliance: To comply with legal obligations.



3. Data Sharing and Disclosure


We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We use trusted third-party service providers to perform essential services, such as payment processing and data storage. These providers are bound by strict data protection agreements.

Legal Requirements: We may disclose personal data if required by law or to respond to legal processes, such as subpoenas or court orders.



4. Data Security


We implement strict security measures to protect your data, including encryption, firewalls, and access controls. However, no method of transmission or storage is 100% secure. We strive to use the best practices to protect your personal information.

 

5. Your Rights


Depending on your location, you may have the following rights regarding your personal information:

Access and Correction: You can request access to your personal information or correct inaccuracies by making changes to your profile by using our website.

Deletion: You may request the deletion of your account and associated personal data, subject to any legal obligations.

Opt-out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.



6. Data Retention


We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.



7. International Data Transfers


Your information may be transferred to—and maintained on—servers located outside of your state, province, or country where data protection laws may differ.



8. Third parties


Our Services may contain links to third-party websites. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.



9. Children's Privacy


Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.



10. Changes to this Policy


We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.



11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.


VPS Features

All VPS come with the following:

  • PPP and VPN support (tun/tap)
  • Instant RDNS setup
  • Full root access
  • Powered by KiwiVM

Satisfaction Guarantee

Thinking about switching to us?

  • Instant setup
  • 99% uptime guarantee
  • Anytime cancellation